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Franchise FAQ

Do I need prior business experience in order to open a Zoo franchise? Business experience is a plus, but not a requirement. The Zoo franchise system provides you with the training, tools, and support necessary to efficiently open and operate your club, without guesswork or the mistakes of trial and error. Your vision, dedication, and hard work, combined with our proven systems and years of experience, will maximize your chances of obtaining the financial rewards associated with business ownership.

Do I need prior sales experience?
Again, sales experience is a plus, but it is not essential. Most important will be a genuine interest in helping your members become more healthy and fit. Your honest belief in the benefits of a Zoo membership will help overcome a potential new member's initial doubts or skepticism. People invariably wish to feel good about themselves and leading a healthy lifestyle is vital to such well-being. The caring, guidance, and support you offer each of your members will be your most valuable asset.

Do I need prior experience in the fitness industry?
Such experience will shorten your learning curve; however, it is not necessary for success. The Zoo's founders and leaders have much experience in the fitness franchising industry. The sum of their expertise is made available to new franchise owners through a comprehensive, one-week training program aptly named Zoo University.

The Zoo University curriculum includes:
· Marketing and advertising
· Pre-opening strategies
· Business operating procedures
· Effective development of revenue sources
· Membership promotion and sales
· New member prospecting tools and resources
· Equipment operation and safety

Subsequently, franchisees receive continued support in the form of training manuals, conference calls, emails, and on-site assistance.

Will I have to pay extra for training?
Never! And you will continue to receive support so long as you need it.

Is help available to select a location and open my club?
Absolutely. When you purchase a Zoo franchise, our continued success becomes dependent upon your success. Our knowledge, expertise, experience, and resources-combined with The Zoo's established systems and procedures-will be available to help you successfully negotiate these important initial hurdles.

How much time will I need to spend working at my Zoo Health Club?
Each individual must determine the time commitment they wish to make to their business. Some franchisees maintain other full-time jobs by hiring and overseeing a club manager. Others choose to manage their club themselves. Both scenarios can be successful.